Worst experience with Telkom

After 8 calls and R500-00 airtime wasted, I still have no joy from Telkom. I have several reference numbers and 2 weeks without any internet and wi-fi. By the 7th call I got a sms to say the problem has been resolved which is not true. I phoned to ask how this is possible and the operator rep**** that she doesn't understand why this happened. Another call logged and a request to me to phone before 9 in the evening when I am at home standing in front of the router. What the hell!!!!! Previously they could log the call and send a technician but now you must be at home. Needless to say I think the so called technician travels via Cape Town to my home address!!!! I am really considering ending my services with Telkom and get some company that really want to give service.