1 reviews | Active since Mar 2018
Worst experience of my life!!!
After receiving a statement indicating my bill is due 03/04/2018. My Internet was suspended, I did however pay them what was due in the week. I received a sms that there was an outage in my area so I called. After speaking to 8 people, and in a span of 3 days, my internet is still not on. I have confirmation that my account is in good standing but still no internet. I have called Technical who said I need to speak to Sales. I have no idea why and neither did they!!! Weekend is approaching and all they say is that it is on on 'their' side.... I have no idea what is going on. I have spent over R300.00 in airtime calling Telkom. I have also kept chats and have proof of sarcastic commentary provided by their staff and was even spoken to in Zulu when I was in the Northgate store, all while the consultant was busy massaging her breast while continuing to 'perv' on another customer. I have never had such DISGUSTING service in a span of a week! And I am appalled. If the internet does not go on in a few hours, I will be refusing any payment, as such is the service I receive.
