Worst Experience Imaginable

Ok so I got a contract with telkom Mobile and for 4 months I haven't had signal. When I app**** the saleslady said there was signal in my area but the following day when i laid my first complaint she said I live in a patch and must wait 12 - 18 months for them to erect a tower in my area. I have called customer care multiple times. Each time being told a different story. Sometimes only to be cut off while on hold. Their managers don't call back ever. They have sent technicians to my house . And still no luck. I was advised to fill in cancellation forms however. I have done that 4 times and still they won't terminate the contract. Then I was just told to put a stop order on the debit. I did so and they just tried billing me for 3 payments at once. Their staff have the attitude that we have got your signature you will pay for 24 months now. And just last week when I went into the store the consultant actually told me she doesn't want to deal with me because I complain too much. Now what kind of customer care is that? I'm shocked at the service and customer care I have received. And wouldn't advise anyone to make the same mistake I did by giving them a chance.<br> Any advice appreciated