1 reviews | Active since Jun 2016
Worst experience ever. Not even worth 1 star rating
<p>I went to the Telkom office in Hatfield plaza yesterday to make a contact person change on our business account as well as to cancel the callcatcher that is currently on our line. With entry I experience the worst racial interaction ever. The lady did not make eye contact. Did not great back and did not even ask if she can help me. No client service at all. She had a very bad attitude and made me feel like i'm a dishonest *****. I had all the relevant documentation but according to her, it wasnt the correct documentation. I phone the lady that is currently the contact person and does not work for our company any more, as she said that she did not had such a difficult time changing the contact person with the relevant documentation. I will NEVER go back to that office. Are very very affended with their attitudes and will NEVER refer anybody else. I have never had such a bad racial experience in my life. The two ladies behind the counters was:</p> <p>Karabo Peete, very very bad client service, and the one who treeted me like a nobody</p> <p>Joyce Nkadimeng was the lady sitting beside her also with a very bad attitude and no client service at all.</p> <p>there was a black man stading beside me that came in after me and he was helped immediatly. This is very very unacceptable, espaccially in the client service department. I was very hurt by this.</p> <p> </p> <p>Address: 36, Hatfield Plaza, 1122 Burnett St & Hilda Street, Pretoria, 0028<br />Phone:***</p>
Good day AnjaSwarts
We certainly understand and acknowledge why you wanted to bring this matter to our attention. This matter will be addressed and our consultants will be in touch.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day AnjaSwarts
We certainly understand and acknowledge why you wanted to bring this matter to our attention. This matter will be addressed and our consultants will be in touch.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
