Worst experience ever

I hate Telkom with all my heart, my father had a 12months data contract for R199 for my sister who was in school. In 2022 the contract ended and they called to ask if he wanted to continue and my dad said no. They stopped debiting, then 3months later he started getting debited again and he is unemployed, when he tried to call and stop it they claim he now owes them money, sometimes they debit his whole SASSA Amount. I am discusted no one wants to cancel it and he did not approve the renewal 😠😠😠I Wouldn't recommend Telkom to my worst enemy!!