WORST EXPERIENCE EVER!!
<p> </p> <p>On the 7/03/2016 notice of amendment was sent to Telkom Ltd in accordance with paragraph 4 of the signed agreement dated between myself and telkom; compliant with the Consumer Protection Act 68 of 2008 Section 14.</p> <p> </p> <p>Telkom Ltd never RESPONDED and I went back to the Canal Walk store on 18/05/16 only to find out that the papers was never sent through and the consultant never issued the correct documents whereby I re-filled the docs for the cancellation and nothing was done ONCE again, I was contacted by Christo Fourie- FROM TELKOM IN PRETORIA AT THE HEAD OFFICE on Friday , the 3rd of June 2016 to be told someone will phone me to confirm the cancellation and assist with my greviance.</p> <p> </p> <p>This has not happened. I also sent an email about the aggrevasion and the misconduct of the company to the office of the CEO still no reply.</p> <p> </p> <p>This is also in contravention of the Consumer Protection Act as I have already cancelled my contract and do not need confirmation. This is a delay tactic as they still want to charge to pay for the service which is not even being used!!!!</p> <p> </p> <p>Telkom is hereby afforded opportunity to cancel the contract within 5 working days to avoid legal action. This case will be won as confirmed by my legal council and they would be happy to receive a cheque from Telkom Ltd for legal costs for a claim that is even less.</p> <p> </p> <p>Wake up Telkom and stop the abuse.</p> <p> </p> <p>I will further hold you responsible for damages should I be declined any opportunity based on your ******* listing.</p>
Hi craig-africa
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Luleka
Telkom Social Media Team
Best regards,
Hi craig-africa
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
