Worst experience ever!

I find it very saddening to experience such bad service from these big corporations who under train their staff. <br> <br> I made a EFT of my invoice amount due prior to my debit date. I timed it in a sense that as soon as my debit order bounces, my payment would reflect. <br> <br> Before making the payment, I called the Telkom call centre to ensure that I can. After making the payment, I went into Telkom branch to confirm if they received my payment and I was told that everything is fine. 3 days ago both my accounts were suspended, LISTEN TO THIS, <br> <br> The first agent said Telkom incorrectly debited my account on the 24th so it was a mistake on their side and she'll escalate it and get it fixed. <br> <br> No: 2 said my payment has not reflected.<br> <br> No 3: Had to go get her manager, her manager then said he can see my payment and i'll be escalated.<br> <br> No 4: Said that he can see a lodged matter and will escalate it further.<br> <br> And lastly the agent i just spoke to had me send her my proof of payment via email and after all that talking she said, I'LL ESCALATE IT.<br> <br> I'm still suspended but every \escalated"right now and I'm thinking ****** Telkom and its talking babies"