SH
Siyabonga H
1 reviews | Active since Jul 2012
22 Mar 2016, 17:20
WORST EXPERIENCE AND LACK OF ACCOUNTABILY
Our business line was scheduled installation on the 12 March 2016 but to our surprise only one line was installed and yet we had ordered two lines. I then called 10217 for business and received the worst service ever in my life and this is a business they are running in the most appalling way ever. Nobody has got answers infact they can't even tell me when the technician will be there to install the line and yet when they told me to pay the deposit it was immediately but they can deliver.
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Replies (1)Telkom's replyOfficial
22 Mar 2016, 21:18Hello Shlongwane,
We are sorry for the inconvenience caused.
This response serves as confirmation that your query has been received. An agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM215933
Kind Regards
Hazel
Telkom Social Media Team
We are sorry for the inconvenience caused.
This response serves as confirmation that your query has been received. An agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM215933
Kind Regards
Hazel
Telkom Social Media Team
Telkom's reply22 Mar 2016, 21:18
Official
Hello Shlongwane,
We are sorry for the inconvenience caused.
This response serves as confirmation that your query has been received. An agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM215933
Kind Regards
Hazel
Telkom Social Media Team
We are sorry for the inconvenience caused.
This response serves as confirmation that your query has been received. An agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM215933
Kind Regards
Hazel
Telkom Social Media Team
