MK
Mara K

1 reviews | Active since Sept 2019

20 Sept 2019, 13:53

Worst ever service: Telkom

Worst service ever and *********** team.

Parow Exchange 'down' since 8:50 Monday 16 September 2019, in other words no landline, no access to Internet - nothing.

Answer to daily enquiries:

* Telkom has no information, * clients have to keep phoning in, * Telkom does not offer feedback unless the client makes contact and yes, * waiting to get through will take a lot of time (and money) and * the queues at the Telkom stores phone are very long, and * and when you phone we may not have answers.

After several futile calls, we were informed that the Parow Exchange will not come back into commission and that we are welcome to enter into a fibre contract with them - FOUR AND A HALF WORKING DAYS (4,5) later!

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