Worst ever service of 2017 and 2018

I decided to apply for adsl on the 5th December 2017, I was told that with in 14 days it will be installed, technician came couldn't do anything saying to me it's a telkom issue and they will deal with it so I waited and waited and waited and no one called or emailed to give me feedback so I called and was told all technicians are on leave and should wait till the 8th of Jan, I waited and waited and no feedback. I then again called and was told they are looking into it and someone will call me and then again waited for response guess what nothing. I called again today and was told a technician was at my place but this was not the case as they should have informed me ahead of time of this. I am beyond this nonsense now as I was really excited for this but now I'm deeply disappointed.