HH
Heindrich H

1 reviews | Active since Jul 2016

27 Sept 2016, 14:11

Worst ever customer service probably in the world

<p>I've logged an complaint in June 2016 regarding my account with telkom, since then my problem is still not sorted out. I've really been trying to get hold of telkom staff, without any success. I've send emails, I've tried phoning, I have really done all I can just to get proper service and feedback and even in this instance you as Telkom can not deliver. How many case numbers and **** do I have to get from you as a company to actually be assisted? </p>

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Replies (1)
Telkom
Telkom's reply27 Sept 2016, 15:14
Official

We have tried contacting you telephonically with no luck.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is ***1.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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