CR
Candice R

1 reviews | Active since Oct 2012

24 Apr 2023, 12:26

WORST EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I cancelled my all my Telkom services on the 8 May 2018. they did not actually cancel them until October 2018 and obviously billed me until October. I will not pay for services that I did not receive. They then handed me over. I have been trying for almost 5 years to sort out the over billing. They have the most pathetic ticketing system on the planet as every time you reply to an email you get a new ticket number (even though the ticket number is in the subject line) I now have over 400 open tickets and still nothing has been resolved. I am at my wits end as the tiny amount of R182 is completely messing with my credit score. I have been to 4 Telkom stores this week to try and pay the amount, no one can find anything outstanding on their system. ***??? Seriously???

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