Worst ever

<p>Im most unhappy and disappointed with telkom. When I took a contract out with them I gave them a specific bank account to debit. I called 2 weeks later and changed my bank account details, and they alerted me that for the first month they will have to debit the old account and then on the next month the new bank account will be activated.however they went against their word and debited the new account which had insufficient funds. So it accumulated a R200 penalty fee. This wrong account debit was not my fault but theirs. </p> <p>I then called and queried this problem 8 days ago they said they were going to get a supervisor or manager to help me n call me back which never happened. I was told by the agent I would have to make a manual payment but now they have debittes me for 3 times my monthly subscriptions. Which is uncalled for, I was not alerted to thereof. And I feel ******.I tried calling them again. They always say their supervisor or manager is on a call and cut the call on me, make me hold forever and then cut the call or dont call me back like they say they would. </p> <p>Telkom which was once a good network has disappointed me and they have deceived me. </p> <p> ********** 328 </p> <p>Still waiting for that call that never comes. </p>