Worst ever
<p>Telkom sold me a 10 meg line and up to now its never been even close to that,furthermore after numerious cutoffs empty prommises technitians that doesnt even return to fin there work,,and managers who just passes the buck then the audasity to bill me some rediculious bill after not even supplying me with the agreed line speed i will never ever even if paid have anything to do with a company that clearly doesnt care about their clients or reputation and just carries on with teire next available trick to con people into their fast reliable service,,,im so vivid that words will never explain how poor they are..</p>
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Telkom's replyOfficial
22 Dec 2016, 09:50Hi johan-labuschagne,
Thank you for making contact with us.
This response confirms that your query is being attended to and feedback will be provided to you.
Your reference number:AI***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply22 Dec 2016, 09:50
Official
Hi johan-labuschagne,
Thank you for making contact with us.
This response confirms that your query is being attended to and feedback will be provided to you.
Your reference number:AI***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
's updateReviewer Update
11 Apr 2017, 07:53its almost 4 months later and telkom still hasnt sorted out the 10 meg line sold in a area which doesnt even have half that capability,they are now giving me 14 days to payup otherwise they are handing the account over,isnt it ironic how they can respond to accounts so drastically but cannot sort out why they are selling contracts which they know are not valid to unsuspecting customers then run away from resonsibility to sort out their mistakes ,taking money for services not provided,why doesnt somone step up to the plate and sort this out,strop talking ...come on why dont u guys sort this out but u want to hand the account over for money u do not deserve,this is *****,didnt someone tell u this?
's update11 Apr 2017, 07:53
Reviewer Update
its almost 4 months later and telkom still hasnt sorted out the 10 meg line sold in a area which doesnt even have half that capability,they are now giving me 14 days to payup otherwise they are handing the account over,isnt it ironic how they can respond to accounts so drastically but cannot sort out why they are selling contracts which they know are not valid to unsuspecting customers then run away from resonsibility to sort out their mistakes ,taking money for services not provided,why doesnt somone step up to the plate and sort this out,strop talking ...come on why dont u guys sort this out but u want to hand the account over for money u do not deserve,this is *****,didnt someone tell u this?