Worst ever

<p>Hi,</p> <p>2 months ago I received an sms from Telkom our leading network, what a joke, stating that I am due for an upgrade so I went online and app****, after completing their online application form I received a notification that I would be contacted shortly. 2 weeks later I still had not heard from them so I called into their contact center after being transferred to several people I was finally put through to their SALES department after holding on for an hour + I finally going up and this has happened several times since. Eventually several weeks ago I got through after about 40 min of waiting only to be told that my online registration is nowhere to be found!!! I then completed a registration with the call center operator telephonically and was told that I would be called by their delivery department to confirm my delivery address. 4 weeks later I am still waiting for the call, so today I decided to call them again as there is no telkom direct store on my town. After waiting an hour I decided to call one of their Telkom direct stores as to find out the progress of my now 6 weeks ordeal, guess what??? </p> <p>After phoning at least 10 of their telkom direct stores I discovered that not one of their stores are even prepared to answer their landlines. </p> <p>I called :</p> <p>Potchefstroom </p> <p>Sandton </p> <p>Westgate </p> <p>Eastgate </p> <p>Fourways </p> <p>Vereeniging </p> <p>Forest hill</p> <p>Cresta </p> <p>Alberton </p> <p>Mponya mall</p> <p>Northgate </p> <p>Eastgate</p> <p>NO ANSWER!!!! </p> <p>THIS IS DISGUSTING FROM OUR LEADING NETWORK!! </p>