aR
aneeq R

1 reviews | Active since Oct 2015

05 Nov 2015, 19:19

worst decision joining telkom

I've already logged a complaint against Telekom and launa responded on the 28/10/2015 saying i would get feedback within 58 working hours I have still received no feedback what so ever and your call centre still Iis always busy I never get through...my previous ccomplaints reference number is SM162096...I am getting sick of waiting this long and feel disgusted by your service. My reference number of my order I placed is ***a....I would not refer anyone to telkom!!!!

0
Replies (1)
Telkom
Telkom's reply05 Nov 2015, 20:06
Official
Hello wilder123,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number SM162096 is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,