Worst Decision I ever made

<p>On the 12th of May 2014, I signed up for telkom simple package plan (24 months contract). In 2015, I then moved to a different place. I called to have my services migrated to the new number which I was allocated on the 11th of June 2015. On the the 19th of June 2015, without being informed, I was moved from contract to month to month. On the 19th of July 2015, I was moved back to contract, again without being informed. Instead of being moved to the contract which I started in May 2014, I was put on a new contract. The contract which I agreed to, ended last year in June. I am now forced to continue with a contract which will end in July this year; a contract which I did not agree to. I have called their callcentre a couple of times and was informed that I can only terminate this contract in July 2017 or pay the cancellation fee. Why should I pay for something which I did not authorize? Telkom's incompetency should not should be at my expense. </p>