Worst Customer Service In Store AND Online.

App**** for their Wifi deals twice and a phone online - was declined due to ''credit vetting'' but my credit profile shows no checks were done , when I asked them to put me through to their back office (the department that apparently does the credit checks) they told me that they cannot as there are no phones. I then decided to complain on their social media site and was then told to go in store (so what is the purpose of your *********** so called online sales staff - you guys seem to have ALOT of money to be having a department that serves no purpose).Anyway their response was that I should go in store and that is what I done this past weekend , gathered all the relevant docs which is a process coz you literally need to stand hours in a line for a bank statement that's stamped . Went to the branch filled in the 3 page application and submitted my docs , called to follow up yesterday as was informed that my application was never processed by the store. I give up there is honestly just no winning with Telkom at all!!