1 reviews | Active since Jun 2017
Worst Customer Service in SA (And that's saying a lot)
<p>I app**** for a simple 1GB FreeMe plan at Telkom Woodlands with Sandra Madikazi. Due to some complications with another account of mine, I understand there was a hiccup in the smoothness of this process - that's not the issue. The issue is, I, THE CUSTOMER, had to follow up with head office to find out what was going on because 1. Telkom Woodlands' phone number doesn't even work, and 2. Sandra simply refuses to reply to my emails and be of ANY further assistance. This process has taken about 4 weeks now and I am truly disgusted. I have been constantly in contact with the mobile head office to see if anyone can help me. This is literally the worst experience I've ever had. I just spent the past HOUR on the phone with them only to find out I must go BACK to Telkom Woodlands to see what they can do. WHERE IN YOUR LIFE DOES IT TAKE 4 WEEKS TO ACTIVATE A SIM CARD??! Worst service I've ever experienced. </p> <p> </p>
