Worst customer service in history!

I paid for my contract on the 5th of November, got the reference short 1 number. Asked that the money be moved to my contract as it was already on their side. I have been given the run around for exactly 10 days. No Response, told long stories with no result. The person handling my case-Naphtaly Ntai marked it as resolved and closed when it wasn't and did not even contact me about it. The manager Toni is useless as talking to her yields no results either. My sim has been hardlocked for almost a month so i will be paying for services i never got to use in-spite of me paying. <br> <br> Telkom has a great network until you get to the people behind it, then you find out , its a house of cards. Disappointed, frustrated, loss of words. If i met those people physically, I'd be highly compelled to spit in their faces