Worst Customer Service from Telkom Store in N1 City Mall

<p>Absolutely BAD CUSTOMER SERVICE at Telkom N1 City. I bought a wireless phone on the 2nd of February and it was never issued to me. The sim has never been activated. I have already received a bill for this month, but I am unable to use the device. I went to the store numerous times and spoke to all of the consultants at different times, but all of them lie or pass the buck. The last person I spoke to was Julie Carelse, who did not even greet. She gave the device to me and told me that she will activate it later. I then asked her how I will have proof that it is activated and she told me that the system will not send me a notification and neither will she. She told me "I am telling you that I will activate it later and you must just wait 24-48 hours until it works" Well, I then spent hours on the phone with your call centre trying to activate it myself who then told me that it had to be done at the Telkom shop. They said she was not supposed to give me the device without it being activated. She never activated it and no one from Telkom has contacted me since. Julie Carelse is not just rude, *********** and impolite, she is a **** too. The manager blatantly refuses to speak to me. He is always busy or not available. Ref nrs ********** 49 or ********** 6 or ********** 87673</p>