Worst customer service!!!!!

Very pathetic horrible customer service!!!! My phone was lost and I immediately called you guys and managed to get through after hanging on the line with my airtime for more than 30 minutes. My phone was blocked and I was given a reference number. I went to telkom in Rosebank to do a sim swap after I got my phone back. It didn't work for more than 3 days. I went back and I was advised a ticked has been logged for me. The number worked over night and yesterday I got a reference that my phone has been blocked without my authorization and when I call the customer care I'm told to use the self service portal and they have sent a link, how coz my number is not active???

I called Telkom Rosebank again today and I was advised customer care "might" call me today. Till now I haven't received any call and my phone and my number is still blocked. Which means I will only get assistance next week after Easter holidays.

Just get someone to call me as I need to cancel all my 3 contracts with you!!!!!