Worst customer service ever, Line and adsl still down

<p>You have the worst call centre agents in the world as well as being the worst service provider. I logged a fault on the 09/12/2016. and since then i have been fighting to get the fault fixed. The fault was even closed because the technician said he had repaired the fault with out even coming out to my home.</p> <p>After following up with the call center they told me the fault had been fixed and when i asked them to check the line again they found that the line was still down and that infact as i had said the fault was never fixed the technician just said he had fixed the fault but he never did.</p> <p> </p> <p>I have phoned every day to follow up and i have never dealt with people more retarded and stupid in my life. I get the same response everyday when talking to a "team manager" , we are trying our best and it has been esculated.</p> <p> </p> <p>I have dealt with numerous so called managers 2 being goodwill and anele and they tell me they are struggling just as much as me to get the fault repaired, how on earth van you tell a customer that.</p> <p> </p> <p>I WANT MY ****ING FAULT FIXED NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!, YOUR PROVIDER ****ED UP THE FIRST TIME BY NOT DOING THEIR JOB AND FIXING THE FAULT AND NOW I HAVE TO WAIT AND BETOLD YOU ARE WORKING ON IT.</p> <p> </p> <p>reference number 58CRK091216</p>