WORST CUSTOMER SERVICE EVER

I app**** for a LTE service in Oct 2015. I was approved and it took about 10 days for the product to be delivered and, when it did the service was not what I had hoped for. I opted to cancel and filled in the forms and returned them and the equipment to the rep within the time necessary.. 2 months on I was STILL being debited! I called the service centre and got hung up on twice. I approached Selloane Monyamane, the rep concerned, and she forwarded me to an incorrect staff member who then began squabbling with Selloane and CCing me. <br> Apparently a person named Bobby should have received my forms, and not this staff member.. They asked for my contact number and then didn't call me. They didn't forward my emails to \Bobby". The Telkom call centre staff either didnt know how to help me or hung up on me. <br> <br> 6 Months on"