Worst customer service ever!!!!

I have tried everything now, even sent a mail to Telkom National Customer Care two weeks ago. Matters apparently been escalated weeks ago, but to no avail. I have paid for additional data that was then allocated, but at a speed of 128kbs. I have even spent R400 to migrate two of my Telkom mobile sims to other packages with the hope that it will sort out my data speed issues, but still no luck. A total of 4 cases lodged, 2 “resolved” without resolving ANY issue at all. First case lodged a month ago, i am still being charged for a full service of which i am only enjoying the “call” benefit. Absolutely unacceptable for the supposedly leading provider in SA.