1 reviews | Active since Feb 2017

09 Feb 2017, 19:13

Worst customer service EVER

<p>We app**** to move our land line with ads to new premises..... we gave ample notice . It is now going on 12 days that we have had no internet. Endless phone calls and endless messages and posts on their Facebook page . Still they do nothing. I run my business from home and this is making me loose money. Their promises mean nothing. They are the most terrible service provider ever. I am literally beginning to despise them !!!!!!! When you phone you are firstly on hold for 20 to 40 minutes then you are passed on from one person to the next, no-one wants to help and no-one cares. It is disgusting. </p>

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Replies (1)
Telkom
Telkom's reply10 Feb 2017, 15:37
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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