1 reviews | Active since Jan 2012
WORST CUSTOMER SERVICE EVER!!!!!!!!
<p>I phoned telkom on 31/01/2017 around 12:15....</p> <p> </p> <p>I need my telkom line activated so i phoned 10210 and then the line automatically diverts to 1023</p> <p> </p> <p>I advised the first consultant noma that i need assistance to have my line activated, she advised me i must phone 10210, I advised her that is the number i phoned, she said i must phone again.</p> <p> </p> <p>I phoned again and spoke to Pumla, Pumla told me the exact same thing Noma told me, I told her the same thing,Whilst still speaking to her she Dropped the phone in my ear.</p> <p> </p> <p>How can this be a customer service call centre line, Is that customer service I received.</p> <p> </p> <p>I will take this complaint to all social media and make sure that the whole world knows how bad the Telkom centre customer service is.</p> <p> </p>
Thank you for your post.
Please privately reply with the affected number so we can further assist.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
Please privately reply with the affected number so we can further assist.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
