WORST CUSTOMER SERVICE EVER!!!!

<p>I have requested my Telkom residential line to be cancelled long ago when I moved out of my place. Filled in all the necessary forms and e-mailed to ********** as advised and they still billed me for months after resulting in my Telkom account going into arrears of over R1000.00 and cutting all my services linked to that account. I have a business running off one of the DSL lines hosted by Telkom which is now being affected!!! After going into the store in Century City with all proof of documentation sent printed out and they still cannot help me and apparently the only department that can assist does not have phones in their offices so they can not put me through. HOW THE HELL CAN YOU HAVE A IMPORTANT DEPARTMENT LIKE THIS WITH NO PHONES??? Every consultant gives me a different story and I am so sick and tired of fighting with this non-chalant company who doesn't even care about the service they provided and are not ashamed of it either! This needs to be sorted!!!!!!! No-one has contacted me since this morning even after requesting to speak to a manager. This is not how Customer Service is supposed to be provided! I want this sorted!!!!!!</p>