Worst Customer Service Ever
<p>I bought a tablet o the 4th of August I was told the 16gig memory card it comes with is out of stock I should check the next week. My husband has been going to the shop every week to check and be told we still dont have stock today it is the 13th of November and I still have not received the memory card yet they are too quick when it comes to their bill. The very same lady who was helping me on the day was supposed to cancel the contract I had, she said it will be cancelled in 21 days I will get a call for confirmation but that has not happened either as I am still billed for the old and new contract. The service at westgate mall branch is pathetic we last went 2 weeks back to check for the memory card and the lady said Oh we still dont have stock I have been telling my manager we need to order. Does that mean all these months they have not ordered? They said they will call me with feedback about the memory card, it is going for 3 weeks and I have not received that call which means I have to keep wasting petrol since they never answer their phones.</p>
It has been 3 months since you escalated it and I still have not received my memory card and the call I got was to tell me I will get a call to come fetch my card when it has arrived.
It has been 3 months since you escalated it and I still have not received my memory card and the call I got was to tell me I will get a call to come fetch my card when it has arrived.
