WORST CUSTOMER SERVICE EVER

<p>After logging a call that my mobile cannot make or receive call on Friday the 9th September 2016, I was told the turnaround time is a maximum of 72hours. Today is Wednesday the 14th September and my query is still not sorted out.</p> <p> </p> <p>I was called by Tshegofatso yesterday and assured me that I will receive an update before close of business but did not receive it.</p> <p> </p> <p>For a customer of 3 years and counting, I am being treated like just a number. The call centre agents do not relay messages accurately to the back office staff and the back office staff are just as worse because they never give feedback to customers.</p>