Worst customer service ever

<p>Have been struggling for a month to get my line accessable to Afrihost to pick up to manage. Telkom keeps claiming my line is in open pool and yet the technician arrived at my house this morning finding the physical lines to be faulty. Even after this was revtified Afrihost is not picking up the line. On the technicians app it states my account is suspended but according to the call centre agent at telkom this is a normal status for an account in the opel pool. And yet a person who does not pay their account will also have an account status of suspended...that does not make sense. And thanks to the telkom call centre agent who cut me off when i insisted to speak to a supervisor when she could not help me resolve the issue. I have spent hours on the phone and sending emails and complaints and am tired of escalating into the abiss. I am so frustrated with telkoms incompetence i dont have words anymore. Cancelling the contract seems to be the only resolve for my problems. Telkom is quick to take money but that is all they are quick at. Its shameful</p>