1 reviews | Active since May 2016

02 Aug 2016, 14:34

Worst Customer service ever!!!!!

<p>I lost my cellphone in March 2016 and found it 2 days after that, in the meantime I took out a new contract and gave it back in two days (when i found my phone) due to all these changes my iphone 6 plus was changed to a prepaid phone and no one alerted me, Ive paid the contract penalty already for two months, and is still paying migration fees and its August, the last deduction was supposed to be in June already and there is still R1000 + being deducted monthly, Ive called th...e call centres and went instore to Canal Walk already and nothing! Today i called again and was told that it is still migration fees, this is unacceptable! i also tried to ask when the deductions will stop and no one was able to help me but I got told that the billing dept will call me in 72 working hours, i need answers and I need my money to be paid back REF ********** 0 ‪#‎helkom‬ ‪#‎paybackthemoney‬ ‪#‎worstcustomerservice‬ ‪#‎ineedanswers</p>

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