Worst customer service ever!!!

<p>On the 22/03/16, (which was my birthday BTW!) I received a call from a lovely gentleman from mobile talk, saying he was calling on behalf of telkom. He offered me their current special which was a huawei wifi router and a data sum with 5 gigs of data for R99 a month, which I gladly accepted. I also agreed that activation of this contact would occur within 24 hours of me receiving tge mentioned device and data sim. I was sent an SMS from mobile talk stating that my package was on its way. After no receipt of my package after a week of that message I called and was told that my agreement would be cancelled. I was cool with that. Lo and behold, I then receive a bill from telkom for the amount of R208, which I ignored thinking it was a mistake, I then receive an SMS from my bank that I had been debited for that amount. Any who, I have been debited since the beginning of April. I have called mobile talk who state that the contract is cancelled on their side, so I then contact telkom mobile who say they will keep billing me because according to their system this said contract Is still active. I spent alot of time waiting on their customer care line only to have an agent cut the call on me, which us utterly frustrating. So after no joy, I went to my bank and reversed payment, and surprise surprise, I get an SMS the same afternoon telling me my account is overdue and I should please make payment as soon as possible!!! I mean really!!! Any way I have sent through a cancellation document to telkom. I do hope that this is attended to asap. And I do hops that I am refunded for services paid but not rendered. </p>