1 reviews | Active since May 2016
Worst customer Service EVER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
<p>Telkom have the most *********** staff ever. First they call me to take an additional data plan separate from my monthly cell phone contract, then they only debit me for the data package and not my cell phone. Thereafter they send me a message to say i have not paid my account, however I’ve been on debit order for the last year. When i call they said there is nothing they can do i have to make a payment. I ask them to run a debit order but they can’t do that either. Really guys you mess up and i must run around. Called in at least 10 times, no assistance, managers always not available since last week. Eventually I spoke to a manager this morning and was advised he will email me to have the matter sorted out and low and behold sweet nothing. Once again another *********** employee. Please get your act together and sort this mess out.</p>
Hello WRKJ777
This response serves as confirmation that your query has been received.
Your reference number : SM234729
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Hello WRKJ777
This response serves as confirmation that your query has been received.
Your reference number : SM234729
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
