MD
Muziwandile D

1 reviews | Active since Dec 2016

10 Jan 2017, 11:22

Worst Customer Service / Contract Dispute

<p>On the 30th of November I open a case with telkom Mobile one their 180 number and I was given this case number : ********** 4.</p> <p>My case was telkom was over billing me on the Contract I have , the contact i have is R199pm and they billing R269p.m so I called to have them correct this and this hasn't been done , I have called the 180 line more than 15times regarding this case and I even wrote to hello Peter about this and still Telkom hasn't done anything to adress my issue. To make matters worse I was Billed R199 before I recieved my phone to check if my account was legit and was told it would be credited on my 1st months bill this amount still hasn't been credited to my account.</p> <p> </p> <p>So I am beign over billed and the R199 i paid upfront hasn't been credited.</p> <p> </p> <p>Telkom you are the worst Mobile network I have dealt with, if I knew this would happen I would have never even signed up with you guys, what's the point of a call center if they can't even address this problem of mine which has been report More than a Month ago ?</p> <p> </p> <p>Any one planning on joing telkom don't , trust me they are the worst mobile line in this country.</p> <p> </p> <p>I'm still waiting for my case to be solved and my Money with interest Dear telkom.</p> <p>Cash</p>

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