Worst Customer Service

Telkom Telkom I don't really know where to start besides my father getting me a contract at Telkom, and not being able to use the Simcard after an outage on the 26th April we heading to the 26th June and still no service unable to use the data or even use the minutes we were told before a ticket needs to be logged then a simswap had to be done which cost us then we had a ticket logged again when yet if you don't phone customer service you don't know what's happening but that's how it goes and yet on the 11th June another Ticket was logged we spoke to a Pindi first who logged a ticket then we had a Mbali log another ticket which refused to provide a reference as she was escalating the matter its 4days later and what nobody has responded I am not surprised. Still awaiting a service to be reinstated after all as they advise you in store you need to take insurance as the phone is quite pricey and now we await for feedback but what does Telkom doesn't care as long as they get there debits every month. Imagine not being able to use the phone since April due to an outage on your side..

I am dreading to hear what your latest update.