Worst customer service and connectivity

Worst customer service and bad connectivity every time. I signed up for a telkom uncapped package in 2020 paying R849.00. The interesting part is that their uncapped is really not uncapped because towards the end of the month it buffers like there is no data available. I have been experiencing connectivity issues for months last month it got worse. When I call the call centre I am told to restart my router and the agents assists with trouble shooting, today when I call I'm now told about logging a case so technicians can come and see what the problem could be.

All along I have been dealing with *********** people who were not really able to assist. When you call the call centre you have to go through 4 calls before you can get someone who is willing to work and assist. When the call gets cut the agent couldn't be bothered to call you back. The amount of money that I am paying I shouldn't even be experiencing such. I cannot wait for my contract to end so I can move to a reliable cheaper service provider.