WORST CUSTOMER SERVICE AND A *****ING COMAPANY

WORST CUSTOMER SERVICE,*****ING MONEY!! My problem started in Dec 2017. Telkom took 3 monthly installments once off end of December without allocating my data onto my account. when i make contact with the so called "help center" to get this issue sorted out they "PROMISE" to give me a call back with a resolution but guess what!!??it never happened.(not supprised at all!!!!!)all i requested is an updated statement and that they can explain to me why am i debited x3 and no data is being allocated. i have sent numerous emails and called so many times into the call center for help and no help is being received at all! i REFUSE to allow any further debit orders going off without an explanation! i hope everyone see this post while Telkom is taking 2 weeks to respond to a complaint! FYI Telkom! i will be posting this on every Social media platform until i get an answer and a resolution for this ongoing matter. Good luck to all the new customer thinking to sign up with Telkom you will be debited x3 and no data will be allocated to your account. Telkom is a *****ing company thats all!! please do not hesitate to contact me directly should you have any other queries or need any other info to get this resolved! please do not contact me to say that you will look into this matter and someone will revert back with a resolution. I NEED 1 CALL RESOLUTION AS THIS HAS BEEN GOING ON SINCE DECEMBER 2017. Kind regards - Blackie.