Worst Customer Service

I have never received such terrible service in my life!!!! the customer service is appalling, the call centre agents cannot assist you, neither can the staff at the branches in the mall.

I have been waiting 6 weeks to install my ADSL, Everytime I follow up I'm told a different story. Every time there's a delay I need to contact them and ask what's going on. Everytime I'm told someone will call me back and to date, no one has called me back. Since last week no one can tell me when my ADSL will be delivered, I've wasted over 3 hours on multiple phone calls waiting for feedback, all the agents can tell me is someone will call you. When I ask to speak to a manager/supervisor they don't put me through so I cannot escalate my case either.

The only reason I'm still utilizing them is because they are the only company that offers uncapped. As a customer you're forced to tolerate this because you require the service. WORST CUSTOMER SERVICE EVER!!!!!!!