WORST CUSTOMER SERVICE

I just spoke to a telkom mobile agent PHIWE MDLULI WORST CUSTOMER EXPERIENCE THE AGENT DDNT WANT TO LISTEN TO MY QUERY SHE WANYED TO ANSWER IM TELLING HER TO PUT ME THROUGH TO ANOTHER AGENT COS WHAT SHE IS TELLING ME IS NOT WHAT I WAS TOLD AND YESTERDAY I WENT TO THE STORE AND THEY WERE OFFLINE SAID MUST CALL AM SOOOO DISSAPOINTED AT THE ELEEVEL OF SERVICE AND SHE DIDNT CARE EVEN WHEN IM SAYING SHE MUST PUT ME THROUGH TO ANOTHER AGENT SHE SAYS SHE WILL ASSIST CAN TELKOM MOBILE INTERVEN WHEN I SAID I WANT TO SPEAK TO HER MANAGER SHE SAYS NO FOR WHAT WORST WORST CUSTPMER SETVICE AND ON TOP OF THAT I STILL HAVE ANOTHER CASE OPEN WITH TELKOM SINCE THE 02 OF MARCH AND NO FEEDBACK ALL THEY TELL ME IS ITS BEEN HANDED OVER TO SOMEONE AND IF THE CALL CENTRE IS FILLED WITH PEOPLE LIKEP PHIWE MDLULI IM NOT SUPRISED CAN SOMEBODY SOLVE MY BILLING QUERY REMOVE THE DATA U JUST UPLOADED AND THEN LISTEN TO THE CALL BWTWEEN ME AND PHIWE SUCH BAD ATTITUDE WORST INTERACTION WITH A CUSTOMER SERVICE AGANET AND SHE DOES NOT CARE DONT KNOW IF MAYBE ITS BECAUSE SHE RESIGNED AND SHE IS WORKING OF THAT PERIOD AND THAT IS WHY SHE WAS SOOOOOO RUDE ...