WORST CUSTOMER SERVICE!!!!
<p>Good Day,</p> <p> </p> <p>I opened 2 cellular accounts with you only in February. once I received the goods I went to the nearest Telkom store to get activated (as instructed) only to find out my profile wasnt loaded, anyway 2 weeks later I go back... still not loaded!! 3rd time.. Telkom offline by the 4th time I get told that i cant port my number as the one contract was not a cellular data contract but only for a router (NOT WHAT WAS SOLD TO ME) I then phone Telkom only to be sent from pillar to post, NO ONE COULD HELP ME!!! I then manage to get the cancellations email address... I completed my cancellation form and submitted it on 31 March 2017, since then I have had to resubmitt it 4 times because everytime I follow up as it states it takes 20 days for cancellation proccess I get asked to send the forms again. I have asked numerouse time if someone could just contact me so I dont have to sit an wait for email replies that often i dont even get!! I have NEVER RECEIVED SUCH PATHETIC SERVICE LIKE THIS!!!!</p>
