CB
Christiaan B
1 reviews | Active since Jun 2018
25 Jun 2018, 13:17
Worst customer service
The worst ever service. I oppend a new account i had to pay the deposit. I payd it the 1st of june 2018 (01-06-2018). And first i waited 2 weeks and still no reply or my line with router that i paid. I phoned them the tuesday the 12th 2018 and their reply was that there was no order they have made a mistake. And made a new order for a line amd forwarded the proof op payment. And still to date. I still have no line or a reponse from the WORST SERVICE PROVIDER. i phoned out R250 in total for today, just to keep on the line for 1hour at a time and no answer. They have no management s**** or any customer service i would recomend for a full refund and to change providers to all telkom customers
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Replies (2)CB
Christiaan B's updateReviewer Update
21 Jul 2018, 13:23and still no feedback had my line installed 2months later and now 4 days later line still not active, the tecnical dep, says it is sales department and sales says it is tecnical not one person there has any work ethics or customer service not one person there know's what they are doing, i will take this further sick and tierd of poor managment and the sloppies service you get from telkom, i will post it every where i can, on how poor telkom services is and will use this link as a reffrance, you will se how many customers you will lose due to NO MANAGMENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CB
Christiaan B's update21 Jul 2018, 13:23
Reviewer Update
and still no feedback had my line installed 2months later and now 4 days later line still not active, the tecnical dep, says it is sales department and sales says it is tecnical not one person there has any work ethics or customer service not one person there know's what they are doing, i will take this further sick and tierd of poor managment and the sloppies service you get from telkom, i will post it every where i can, on how poor telkom services is and will use this link as a reffrance, you will se how many customers you will lose due to NO MANAGMENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CB
Christiaan B's updateReviewer Update
21 Jul 2018, 13:25i will not pay telkom a cent further and i am moving ISP today, thank you telkom for my free router and line i will not make any payments and will put in a stop order, useless ISP no wonder telkom is seeing its AS$
CB
Christiaan B's update21 Jul 2018, 13:25
Reviewer Update
i will not pay telkom a cent further and i am moving ISP today, thank you telkom for my free router and line i will not make any payments and will put in a stop order, useless ISP no wonder telkom is seeing its AS$