WORST CUSTOMER SERVICE

I have a new contract which is my 2nd contract taken almost a year after the previous contract ended.

I have advised the sales agent of my new paydate HE has neglected to update this.

On the 26th you have tried to debit account but the debit order was unsuccessful because it was an incorrect paydate.

On the 30th you have then tried to debit my account again and it was successfull as this is my paydate.

On the 14th you have tried to debit my again DESPITE HAVING RECEIVED YOUR PREMIUM.

Now I have lodged a billing query when I was advised that despite me bieng the person who has incurred additional costs at her bank I also have to pay telkom neado fees because they hire *********** sales agents who do not have proper listening s****s who are just chasing "a sale"

I have called in today and spoke to An agent who has given me the worst customer service I have ever experienced and I dont wish even my enemy to be assisted by LONDISIWE VILAKAZI the girl needs coaching or an up s**** but anyways all your agents do.

So I have told the agent that my debit order date is the 30th and they did not update this.

I have paid an unsuccessful debit order fees for the debit order for the 26th you want me to pay unsuccessful neado fees and for the 14th October I have to pay another debit order fee.

Who is this *********** agent who sold me the contract

Why do I have to pay because telkom hires *********** people and put them in the sales and customer service department.

This too is falling onto deaf ears The turn around time for my queru has passed an I have received no answer.