Worst customer service

<p>Where to begin, </p> <p> </p> <p>Open issue logged in December still hasn't been resolved. Issue escalated 7 times with no feedback from telkom. And im a supposed "high value customer."</p> <p> </p> <p>Further more, customer care agents assure you they are willing to help before simply dropping the call. </p> <p> </p> <p>I am still being charged a full fee that is debited monthly despite no service delivery from telkom.</p>