RZ
Richard Z
1 reviews | Active since Jul 2018
17 Jul 2018, 16:29
Worst customer focused business
I submitted my cancellation to Telkom in October 2017. I followed up telephonically on a monthly basis, and every time I was informed we will get back to you. To date, no response.
The net result of this means I get billed on a monthly basis still, and has now resulted in negatively affecting my credit score.
What action\recourse am I entitled to?
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Replies (1)RZ
Richard Z's updateReviewer Update
02 Aug 2018, 17:35I responded 10 days ago with all requested detail with no response. Telkom continues to prove that they are incapable. I am nearing my 1 year anniversary fast on trying to cancel a subscription. Next stop Facebook and Twitter.
RZ
Richard Z's update02 Aug 2018, 17:35
Reviewer Update
I responded 10 days ago with all requested detail with no response. Telkom continues to prove that they are incapable. I am nearing my 1 year anniversary fast on trying to cancel a subscription. Next stop Facebook and Twitter.