Worst customer experience in South Africa

Your pathetic excuse for a customer service team have directly led to me being harassed by a firm of attorneys to whom you have clearly handed over your debts. There is no other word for this, its harassment. I’ve tried to contact you in writing for over a year and have never received any kind of acknowledgement of service cancelled nor a response the countless emails I have sent to you since. Serious – WHAT IS WRONG WITH YOU? What are you paid to do? Surely replying to a customer’s email at some point in a year forms part of that? Your pathetic incompetence – although legendary amongst South Africans consumers, is far worse than I could possibly have imagined.