Worst Customer care service ever

<p>I have installed a new landline and 10MB uncapped internet connection in my newly rented house on 1st Aug 2016 and since then always have internet speed between 3.5 – 4.5 MB and sometimes even lower</p> <p> </p> <p>I have raised so many complaint and every time I get a confirmation that issue will be fixed and actually get a message sometimes in same day that issue is fixed already while never seen any improvement on internet speed</p> <p> </p> <p>Two week ago I made a new complaint and customer care agent was telling me that noise rate is high and he will send a technician to check and indeed two hour later I got an sms that technician was assigned and then another sms after two hours saying issues was restored but again no change in internet speed</p> <p> </p> <p>i sent an email to the compaint email ********** and within 24 hours i got a call acknowlidging the complaint and promising to handle it ASAP. Unfortunately i got the same sms that a technician was assigned. few hours later (almost noon time) i got a call that i couldnt answer but called back @ around 3:00 PM and found that it was the Telkom tecknician who wanted to pass by and check the line, the tecknician told me over the phone that my issue was directed to another technician and he is not aware who is handling it now. an hour later i got another sms that issue was resolved!!!!</p> <p> </p> <p>i sent another email to ********** since last week but got no response till now</p>