CA
Craig A
1 reviews | Active since Sept 2015
04 Sept 2015, 13:10
WORST COSTUMER SERVICE
CALLED HOW MAY TIMES TO THIS CALL CENTER SPOKE TO A MICHELLE AND A FEW OTHER CONSULTANTS UELESS!!! I NEED MY LINE TRANSFERRED AS I MOVED HOUSE AND THEY SAY YOU NEED TO WAIT 5 TO 6 WEEKS PATHETIC! ON TOP OF THAT I NEED THE LINE FROM THEM AS THEY NEED TO GIVE THE ADSL LINE AND MWEB DOES NOT DO IT,NOW I AM TRYING TO SORT OUT THIS ISSUE AND THEY ARE USELESS!! VERY DISGRUNTLED!!! PAYING NOW FOR INTERNET THAT I CANNOT USE!!!
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Telkom's replyOfficial
04 Sept 2015, 13:33Hello afrcra,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142400
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142400
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply04 Sept 2015, 13:33
Official
Hello afrcra,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142400
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142400
Kind Regards
Zulfah
Telkom Social Media Team