Worst continuous service EVER

<p>In September 2015 Telkom added a service to my account without my consent. It took me from then to March 2016 to finally get it off of my account. It is now another two months that I am struggling to get them to credit me for the service they added for that period. Come on Telkom. Wake up. I am phonig weekly and the only reply that I get as that you are working on it. Seriously? 6 Months to get a service removed that was never supposed to be added? Is it now going to take 6 months to get the credit? And then another 6 months to get a credit for the interest you are charging because my account is in "arrears" because I refused to keep paying for that service?</p>