Worst company to do business with.

I have been a Telkom customer for years. I have many contracts. I was sent a notification that i was due for an upgrade. I was to go to the branch. I went to the Greenstone branch 3 weeks ago. I chose the new phone i wanted and the contract. Too be told that they have to do a credit check??? 3 weeks to do a credit check. I was called to say the phone would be ready on Monday 15th. I went into the store on Wednesday 17th to be told it was not there yet. I was called late Wednesday to say it "here". I went into the store Friday morning to collect my new device. Unfortunately, the wrong contract was offered. The difference to what i asked for was R140.00 to be told it has to go through another credit check, another 2 to 3 weeks. Ridicules.